Send Us a Message
For any questions or a quote request, feel free to contact us. We will be happy to assist you.
Emergency calls are handled 365 days a year, 24/7 when your device is activated.
Contact Us
Customer Service and Technical Support Hours
Monday to Friday: 8:00 AM – 8:00 PM
Saturday to Sunday: 10:00 AM – 4:00 PM
*Calls made outside of opening hours or on holidays are handled by our call center, which takes your message. A member of our customer service team will return your call on the next business day.
Equipment Return
Equipment returns must be sent with a tracking number to the following address:
Global Sécurité Alerte
1570 rue Ampère, Suite 505
Boucherville (QC) J4B 7L4
*Please include your customer number inside the box or add a copy of your customer record. All products must be returned in the original packaging. See terms and conditions for the full return policy.